Shipping Policy
This policy is meant to ensure that you are aware of our shipping policies and procedures. By making an order with LollyNutra, you agree to the conditions listed below.
Work Time
Monday to Saturday
Shipping From Warehouse
- Countries: We provide worldwide shipping.
- Cost of Shipping: Free shipping for all domestic and international orders.
- Handling Time: 1-2 days (Monday to Saturday)
- Transit / Delivery Time: 5-7 days (Monday to Saturday)
- Order Cut-off Time: 1:00 PM (GMT+05:30) India Standard Time (Kolkata)
- Delivery Methods: Xpressbees, OnlineXpress, Ecom Express (India), FedEx (International)
- Order Dispatch Delayed: If your package does not arrive by the expected delivery date, contact us at lollynutra@gmail.com
Order Tracking
Once your order is processed, you will receive a tracking number to monitor your shipment.
After processing the order, you can contact us at lollynutra@gmail.com or call +91 91555 11755 for updates.
Wrong Address or Change of Address
- Wrong Address: If you provide the wrong address and the product cannot be delivered, it will be returned to our warehouse. You are responsible for the full shipping cost in such cases.
- Change of Address: Once your order is in transit, we cannot change the delivery address. Contact us at lollynutra@gmail.com or call +91 91555 11755 within 24 hours of placing your order to request a change.
Parcels Damaged in Transit
If a package is damaged in transit, please reject it from the courier if possible and contact our customer service. If the package was delivered without your presence, contact customer service for the next steps.
Other Information
- Restocking Fee: None
- Tax: No taxes are imposed by us.